Terms & Conditions

‘The Booking’ refers to part or all of the travel arrangements for transportation, accommodation, meals, sightseeing excursions and other linked services made on behalf of the clients.

Payment

A deposit of 30% of the quoted price is required upon booking. The balance or the final payment is due 60 days prior to the commencement of the tour. If a reservation is made within 30 days of departure, the entire amount must be made within 7 days of the booking confirmation. When booking your Tour with Denllepe Tours and Safaris, please indicate the tour name, the intended date for arrival and departure, number of people traveling in your party and the flight details. All payments as quoted and invoiced must be received in full before the start of the safari. Should the client fail to remit payments in line with the set time frames, Denllepe Tours and Safaris reserves the right to treat the booking as canceled. 

Rates

All prices are normally net unless otherwise specified & are subject to change only due to unavoidable circumstances.

Travel Documents

It’s the client’s responsibility to ensure that their passport, visa, health certificate, vaccinations, or any other documentations required for the trip are obtained and in order.

Alterations of Tours 

Denllepe Tours and Safaris in its absolute discretion, reserves the right to alter any route, offer substitute routes or cancel any booking in respect to which payment has fallen in arrears or when the conditions necessitate. The right is also reserved to decline the acceptance of any person as a member of a tour should the presence of that person be prejudicial to the good conduct of the tour or be contrary to the prevailing laws of Kenya. 

Cancellation Policy:

Cancellation of part or full booking of the tour must be received by Denllepe Tours and Safaris in writing 60 days prior to the commencement of the tour. Cancellations received in less than 60 days before the commencement date will incur the following penalties:

Cancellation / No Show Fees – Reservations that are cancelled, reduced in length stay[hereinafter collectively called a CANCELLATION] are subject to Cancellation and No Show Fees.

30 – 60 days---- 75% refund of the total tour price
15 – 30 days----50% refund of the total tour price.
  7 – 15 days ----- 25% refund of the total tour price.

  0 – 7 days ----0% refund of the total tour price.

 

Denllepe Tours and Safaris advises our clients to take comprehensive travel insurance to cover the damages or loss of luggage, personal effects, personal accident, medical and emergency travel expenses.


Guaranteed Departures:

Denllepe Tours and Safaris guarantees departure of all tour programs as will be indicated on the itineraries excepting only cases of force majeure. “Force Majeure” here means any circumstances where the execution of the contract service is affected by factors beyond the reasonable control of Denllepe Tours and Safaris. These include but not limited to acts of God, war, civil strife, terrorist activities, and natural disasters. In these circumstances, we shall not be liable to pay any compensation or pay any expenses and losses the client may incur where we are forced as result to cancel, delay or change the clients’ itinerary programme.

 

Popular Destinations

Tsavo National Park

Samburu National park

Amboseli National Park

Maasai Mara National Reserve

 

Terms and Conditions

Connect With Us

   

Denllepe Tours and Safaris

P.O BOX 51110-00200 

Email : info@denllepesafaris.com

Phone :  +254 728 780 118

             +254 724 940 829

Testimonials

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